Help & FAQs

As a wholesale partner, you will receive competitive pricing, exclusive discounts, access to our full range of products, and dedicated support from our wholesale team.

Steller Selections is an online store dedicated to providing high-quality products that enhance everyday life. We offer a diverse range of items to meet the needs of our customers.

You can contact our customer service team via email at steller.selections@outlook.com, phone at (262) 320-7130, or through live chat on our website during Mon-Fri 10am-5pm.

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.

Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.

To place an order, simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the prompts to complete your purchase.

Yes, we offer international shipping to select countries. Shipping rates and delivery times vary by destination.

Yes, to exchange an item, follow the return process and place a new order for the desired item. Contact our customer service team if you need assistance.

We accept returns within 30 days of receipt for unused products in their original packaging with all tags attached. Certain items, such as final sale and personalized items, are non-returnable.

Once we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.

To initiate a return, contact our customer service team via email or phone. You will receive a Return Authorization Number and instructions on how to return your item.

If a product is out of stock, you can sign up for notifications on the product page to be alerted when it becomes available again.

Yes, we have a larger variety of products available on our Amazon, Walmart, and eBay shops.

Not yet, we will offer digital gift cards soon that can be purchased on our website and used for any products in our store.

Currently, Steller Selections operates exclusively online. We hope to expand to physical stores in the future.

To become a wholesale partner, please contact us at steller.selections@outlook.com with details about your store, including location, customer base, and the types of products you currently offer.

As a wholesale partner, you will receive competitive pricing, exclusive discounts, access to our full range of products, and dedicated support from our wholesale team.

Yes, we use third-party banking services to process and verify payments securely. Your payment information is handled with the highest level of security.

We implement stringent security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Your privacy and safety are our top priorities.

Yes, we offer various promotions and discounts throughout the year. Sign up for our mailing list or follow us on social media to stay informed about our latest offers.

You can sign up for our mailing list on our website to receive updates about special sales, new arrivals, and exclusive offers.